OUR SERVICES
Nyala Motors, being the National Sales Company (Exclusive Dealership) in Ethiopia for the world class brands-Nissan Motors, UD Trucks, Eicher Trucks & Buses and Unicarrier Forklifts provides after sales supports to those brands in order to ensure the full satisfaction of its esteemed customers.
As an effort of meeting and exceeding customers’ expectations & building trust, we emphasis on giving our customers peace of mind and confidence by making continuous improvement in the following basic areas:
PRE-DELIVERY INSPECTION
(PDI) SERVICE
Pre-Delivery Inspection is done on all new products (trucks, vehicles & forklifts) before delivery to customers. The service is conducted by referring to Manufacturer’s procedure manual which are developed by the respective suppliers of the products.
FREE SERVICE
CHECK-UP
Vehicles supplied by the company are entitled for free service check-ups at 1,000Km and 5,000Km except for the replacement of lubricants and filters, this type of check-ups enable to follow up the conditions of vehicles at their early mileages.
PERIODIC
MAINTENANCE
Proper periodic maintenance ensures good performance, greater reliability, high safety & longer life for vehicles. For this purpose our customers are advised to follow the periodic maintenance schedules recommended by manufacturers’ for their specific vehicles.
COMPONENT REPAIRS &
OVERHAUL
Vehicles supplied by the company are entitled for free service check-ups at 1,000Km and 5,000Km except for the replacement of lubricants and filters, this type of check-ups enable to follow up the conditions of vehicles at their early mileages.
TECHNICAL
TRAINING
The company provides trainings to its technicians to cope up with ever growing technological advancement in automotive industry. The training facility of the company has the full time trainers and well equipped with the necessary training material and equipment which are required for the delivery of quality trainings. For the competence of our technicians they are also attending training programs regularly scheduled by our principal suppliers both on a face to face and virtual basis..
PARTS SALES
Nyala Motors spare parts central warehouse is located closely next to the front parts sales counter to facilitate the delivery of parts to the incoming customers & garage counters in the premises of the headquarter of the company.
PARTS RECEPTION COUNTER
